Job Description

Job Description

Job Description

Description:

The Event Assistant will be responsible for overseeing the banquet staff as well as assisting the Banquet Manager with executing and managing of NorthStone Country Club of events. Our Banquet Lead delivers the highest quality event production for our guest experience. If you enjoy teaming up to create an atmosphere where things happen, but you really shine when inspiring others into action. And, your sharp eye for detail ensures perfect set-up and safe breakdown of event spaces. Then this is a perfect opportunity for you to get started in the event industry.

Benefits include medical, dental, vacation, sick time, and 401k. Vacation begins accruing immediately, available for use after 60 days of employment. Medical and dental is available after 60 days after employment. After 1 year of employment, 401k is available on January 1st or July 1st.

Job Knowledge, Core Competencies and Expectations:

• The ideal Event Assistant will be extremely detail-oriented, professional, provide excellent customer service and always have a smile.
• The ability to take direction well and think quickly on their feet is an absolute must, as well as always have a positive attitude, especially under stressful situations.
• Must be able to take directions as well as be proactive and work unsupervised.
• Ability to work well in a team environment.
• Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
• Knowledge of and ability to perform required role during emergency situations.

The essential job functions for the person in this role include:

• Help manage/execute afternoon, evening and weekend private events on location.
• Requires Point of sale and Microsoft Office/Outlook and event software knowledge.
• Responsible for assisting the Banquet Manager with all aspects of the wedding day such as tending to the bridal party, directing the wedding party prior to and during ceremony, ensuring the ceremony and reception run according to schedule, assisting guests, interacting with the vendors as well as any other behind-the-scenes work assistance that is needed.
• Responsible for creating event diagrams for events.
• Help manage NorthStone Banquet staff.
• Train banquet staff to ensure proper set up, breakdown & execution of events.
• Understand Banquet Event Orders to ensure safe, efficient event set up and break down.
• Help set up and break down buffet or other special food service tables and equipment.
• Complete prep and side work efficiently so focused attention during the event can be given fully to guest care.
• Clears soiled dishes as needed.
• Cleans all assigned work areas in kitchen and banquet areas.
• Provide genuinely friendly, professional guest service.
• Respond to guest questions, requests, and concerns with prompt courtesy.
• Advises supervisor of any member or guest complaints as soon as they occur.
• Assists in closing functions such as removing linen, bussing glasses, dishes, silverware, etc., and re-setting the room for next function.
• Attends weekly meetings with Event Sales Director and Banquet Manager to discuss event orders, upcoming staff scheduling, diagrams for event set up, staff evaluations and operational improvements.
• Attends staff meetings including pre-service (line-up) sessions.
• Consistently follows all food safety-related requirements.
• Completes other appropriate assignments made by the Banquet and Catering Manager, Food and Beverage Manager, or supervisor.

Education and/or Experience:

• High School Diploma or GED is required.
• 1 year of experience working in banquets and/or event planning is preferred.
• Strong leadership skills.
• Exceptional customer relationship management skills.
• Exceptional communication skills - including written and interpersonal.
• Highly organized with the ability to meet multiple concurrent deadlines in a fast-paced environment.
• High level of initiative.
• Comfortable with using intuitive web-based software as well as smartphone technology (iPhone and Android).
• Excellent organizational and time management skills.

Physical Demands and Work Environment:

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.

About the Club

NorthStone Country Club is a privately owned club with approximately 1200 members. NorthStone offers an 18-hole golf course designed by PB Dye. The dining facilities include a newly renovated ballroom that can seat up to 220 guests, main dining room which can accommodate 90 guests, and a bar that seats up to 50 with multiple patio areas. NorthStone club also has four swimming pools, a water slide, a 3000 square foot fitness center, and tennis complex.

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